Every fils counts: Customers seek, but don't get it

Whether you ask for your spare change or not, shops and tellers must give you your right change.

According to top officials at the Consumer Protection Department at the UAE's Ministry of Economy, retailers who don't provide the correct change are breaking UAE law and can be prosecuted.

This legal reality is in stark contrast to the findings of a poll of more than 3,700 people at gulfnews.com.

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